Privacy Policy

O/o Pr. CCA, CBIC does not automatically capture any specific personal information from you (like name, phone number or e-mail address), that allows us to identify you individually. If you choose to provide us with your personal information, like names or addresses, when you visit our website, we use it only to fulfill your request for information. To use the respective section, this website does not require registration.

We do not sell or share any personally identifiable information volunteered on this site to any third party (public/private). Any information provided to this website will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We gather certain information about the User, such as Internet protocol (IP) address, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Copyright Policy

Material featured on ARPIT Portal may be reproduced free of charge. However, the material has to be reproduced accurately and not to be used in a derogatory manner or in a misleading context. Wherever the material is being published or issued to others, the source must be prominently acknowledged. However, the permission to reproduce this material shall not extend to any material which is identified as being copyright of a third party. Authorisation to reproduce such material must be obtained from the departments/copyright holders concerned.

Hyperlink Policy

We do not object to you linking directly to the information that is hosted on this Website and no prior permission is required for the same. However, we would like you to inform us about any links provided to this website so that you can be informed of any changes or updates therein. Also, we do not permit our pages to be loaded into frames on your site. The pages belonging to this website must load into a newly opened browser window of the User.

Security Policy

The ARPIT website contains information which is freely accessible, and may be viewed by any visitor. However, the website maintains a copyright interest in the contents of all of its websites.

Except for authorized security investigations and data collection, no attempts will be made to identify individual users. Accumulated data logs will be scheduled for regular deletion. The Website Privacy Policy details our position regarding the use of personal information provided by customers/visitors.

Unauthorized attempts to upload information or change information are strictly prohibited, and may be punishable under the Information Technology Act, 2000.

User ID and Password Policy:

Access to sensitive or proprietary business information on “ARPIT” websites is limited to users who have been determined to have an appropriate official reason for having access to such data. All registered users who are granted security access will be identified by a user name provided by webmaster.

Users who are granted password access to restricted information are prohibited from sharing those passwords with or divulging those passwords to any third parties. User will notify us immediately in the event a User ID or password is lost or stolen or if User believes that a non-authorized individual has discovered the User ID or password.

Content Contribution Moderation & Approval (CMAP) Policy

The contents for ARPIT are contributed by the various sections under Pr.CCA, CBIC, New Delhi in a consistent fashion to maintain uniformity and up-to-date information. In order to ensure that all contents posted on the website are authentic, up-to-date and latest, officers/sections contributing the contents check them thoroughly for authenticity and accuracy and get it approved by the their respective Competent Authority before sending the same to web information manager for uploading on ARPIT website.

The O/o Pr.CCA, CBIC, New Delhi has prescribed the procedure of Creation & Modification, Approval & Moderation and Publishing for each content to be uploaded on ARPIT website as per the matrix mentioned in table below:

Content Archival (CAP) Policy

The policy for “Data Retention, Archival & Destruction in r/o ARPIT website” is under review.

Content Review (CRP) Policy

O/o Pr.CCA, CBIC, New Delhi has a very robust policy of reviewing its content through routine testing of web pages and the contents. All possible efforts are taken to keep the contents on the website current and up-to-date. The website is frequently reviewed in order to provide up to date information to its users. Monitoring of the contents uploaded on ARPIT website is done on regular basis by the concerned sections.

Website Monitoring Plan

The O/o Pr.CCA, CBIC, New Delhi has a Website Monitoring Policy in place and the “ARPIT” website is monitored periodically to address and fix the quality and compatibility issues around the following parameters:

• Performance: Site download time is optimized for a variety of network connections as well as devices. All important pages of the website are tested for this.
• Functionality: All modules of the website are tested for their functionality. The interactive components of the site such as, feedback forms are working smoothly.
• Broken Links: The website is thoroughly reviewed to rule out the presence of any broken links or errors.
• Traffic Analysis: The site traffic is regularly monitored to analyse the usage patterns as well as visitors’ profile and preferences.

Contingency Management Plan

All efforts are being taken up by O/o Pr.CCA, CBIC, New Delhi to handle any eventualities and contingency mechanism is in place for ARPIT website.

The presence of the website on the Internet and very importantly the site is fully functional all the times. It is expected of the Government websites to deliver information and services on a 24X7 basis. Hence, all efforts should be made to minimize the downtime of the website as far as possible.

It is therefore necessary that a proper Contingency Plan to be prepared in handle any eventualities and restore the site in the shortest possible time. The possible contingencies include:

• Defacement of the website: All possible security measures must be taken for the website to prevent any possible defacement/hacking by unscrupulous elements. However, if despite the security measures in place, such an eventuality occurs, there must be a proper contingency plan, which should immediately come into force. If it has been established beyond doubt that the website has been defaced, the site must be immediately blocked. The contingency plan must clearly indicate as to who is the person authorised to decide on the further course of action in such eventualities. The complete contact details of this authorised person must be available at all times with the web management team. Efforts should be made to restore the original site in the shortest possible time. At the same time, regular security reviews and checks should be conducted in order to plug any loopholes in the security.
• Data Corruption: A proper mechanism has to be worked out by the concerned in consultation with their web hosting service provider to ensure that appropriate and regular back-ups of the website data are being taken. These enable a fast recovery and uninterrupted availability of the information to the citizens in view of any data corruption.
• Hardware/Software Crash: Though such an occurrence is a rarely, still in case the server on which the website is being hosted crashes due to some unforeseen reason, the web hosting service provider must have enough redundant infrastructure available to restore the website at the earliest.
• Natural Disasters: There could be circumstances whereby due to some natural calamity, the entire data centre where the website is being hosted gets destroyed or ceases to exist. A well planned contingency mechanism has to be in place for such eventualities whereby is should be ensured that the Hosting Service Provider has a ‘Disaster Recover Centre (DRC)’ set up at a geographically remote location and the website is switched over to the DRC with minimum delay and restored on the Net.

Terms & Conditions

This website is designed, developed and maintained by O/o Pr. CCA, CBIC .Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Department(s) and/or other source(s), and to obtain appropriate professional advice.

Under no circumstances will this Department be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.

The information posted on this website could include hypertext links or pointers to information created and maintained by non-Government / private organization. O/o Pr. CCA CBEC is providing these links and pointers solely for your information and convenience. When you select a link to an external website, you are leaving the O/o Pr. CCA, CBIC website and are subject to the privacy and security policies of the owners/ sponsors of the external website.

O/o Pr. CCA, CBIC does not guarantee availability of linked pages at all times.

O/o Pr. CCA, CBIC cannot authorize use of copyrighted materials contained in linked website. Users are advised to request such authorization from owners of linked websites.

O/o Pr. CCA, CBIC does not guarantee that linked websites comply with Indian Government Web Guidelines.